Charging technology
Absolute safety
The Commander charging module contains a type B current protector for the detection of direct residual current up to 6mA, thus ensuring the absolute safety of the electric car. The device also monitors voltage in real time, AC and DC current leaks and temperature.
European product
Commander is developed and manufactured in the Czech Republic. It meets European standards IEC .. and according to the customer's needs is certified either IP20, IP54 or IP67.
Commander properties
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Reliability
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Performance
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Resistance
Commander functions
Offline authorization, OCPP protocol support, Web server, Power steering module enabled
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Power Steering
Limitation of the charging station power according to the load of the electrical installation
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Load Balancing
Allows distribution of charging power among multiple charging ports
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Connection with smart module
Offers the possibility of control by an external module (OCPP, web administration)
Support for the OCPP protocol when connected to a smart module
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Reporting
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Remote control
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Authorization via mobile phone
Frequently Asked Questions
Payment
1. Is it paid once or every month?
Smart functions are part of the EVECUBE C charger and are already included in the price of the selected configuration.
2. Are the mentioned prices final?
The charging station, together with the smart functions, is paid once when ordering it. The only service that is paid monthly is the EVE CHARGE payment gateway.
Customer support
1. Under what circumstances can I make a complaint about a charging station with smart functions?
In the event of a fault or a non-functional device without mechanical damage, it is possible to send the charging station for a complaint procedure. The best course of action is best if you find a problem, contact our customer service and try to solve the problem remotely with technicians.
2. How quickly can I expect a response from customer support if something doesn't work?
EV EXPERT customer support is available from 9 a.m. to 5 p.m. on weekdays. In more complicated cases, our technicians can help solve the problem outside of normal business hours. If the problem is urgent, we recommend calling our infoline +420 722 689 252.
Technical specification
1. What protocols does the smart station with smart functions use?
The charging station communicates with other stations and other objects using the OCPP protocol.